Shop coordinating items
Return an item quickly and efficiently using UPS Return Service. Our discounted rates are applied and include insurance against loss or damage in transit.
Simply wrap your package in its original packaging or equivalent (such as a heavy painters drop-cloth or tarp) and mark through any existing labels. A prepaid return label will be emailed to you to view and print and affix to the package and you will receive a copy of the tracking number so as to monitor it's return progress.
For any size not listed below, contact us for a return shipping quote.
We stand behind our products with the best warranty in the industry. If you experience a defect in construction (as defined in our Warranty Policy) during the warranty period, the defective item will be picked up and an exact replacement will be shipped to you.
Indoor Rugs:
- 12-Month warranty against manufacturing defects.
- 30-day Lowest Price Guarantee.
- $10,000 Identity Theft Protection.
$1,000 Purchase Guarantee.
Outdoor Rugs, Furniture, Home Decor products:
- 6-Month warranty against manufacturing defects.
- 30-day Lowest Price Guarantee.
- $10,000 Identity Theft Protection.
- $1,000 Purchase Guarantee.
If you experience any problems with your merchandise, or if you just have questions, contact us.
Questions? We can help! Call toll-free 1-888-219-7847 or chat live Monday - Saturday 9am-5pm CST or email us any time.
UPS Return Shipping
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Shop coordinating items
Return an item quickly and efficiently using UPS Return Service. Our discounted rates are applied and include insurance against loss or damage in transit.
Simply wrap your package in its original packaging or equivalent (such as a heavy painters drop-cloth or tarp) and mark through any existing labels. A prepaid return label will be emailed to you to view and print and affix to the package and you will receive a copy of the tracking number so as to monitor it's return progress.
For any size not listed below, contact us for a return shipping quote.
We stand behind our products with the best warranty in the industry. If you experience a defect in construction (as defined in our Warranty Policy) during the warranty period, the defective item will be picked up and an exact replacement will be shipped to you.
Indoor Rugs:
- 12-Month warranty against manufacturing defects.
- 30-day Lowest Price Guarantee.
- $10,000 Identity Theft Protection.
$1,000 Purchase Guarantee.
Outdoor Rugs, Furniture, Home Decor products:
- 6-Month warranty against manufacturing defects.
- 30-day Lowest Price Guarantee.
- $10,000 Identity Theft Protection.
- $1,000 Purchase Guarantee.
If you experience any problems with your merchandise, or if you just have questions, contact us.
Questions? We can help! Call toll-free 1-888-219-7847 or chat live Monday - Saturday 9am-5pm CST or email us any time.