Return an item quickly and efficiently using UPS Return Service. Our discounted rates are applied and include insurance against loss or damage in transit.
Simply wrap your package in its original packaging or equivalent (such as a heavy painters drop-cloth or tarp) and mark through any existing labels. A prepaid return label will be emailed to you to view and print and affix to the package and you will receive a copy of the tracking number so as to monitor it's return progress.
For any size not listed below, contact us for a return shipping quote.
We stand behind our products with the best warranty in the industry. If you experience a defect in construction (as defined in our Warranty Policy) during the warranty period, the defective item will be picked up and an exact replacement will be shipped to you.
Indoor Rugs:
- 12-Month warranty against manufacturing defects.
- 30-day Lowest Price Guarantee.
- $10,000 Identity Theft Protection.
$1,000 Purchase Guarantee.
Outdoor Rugs, Furniture, Home Decor products:
- 6-Month warranty against manufacturing defects.
- 30-day Lowest Price Guarantee.
- $10,000 Identity Theft Protection.
- $1,000 Purchase Guarantee.
If you experience any problems with your merchandise, or if you just have questions, contact us.
- Ships brand new from Incredible Rugs and Decor
- In stock items ship in 2-5 business days
Please note that most rug images shown are 5x8 in size. Patterns may vary by size and designs are generally more elaborate in larger sizes and less detailed in smaller sizes. Colors in product images can vary depending on monitor settings, lighting, and other factors. We suggest ordering a returnable sample swatch or small size if color or texture is a critical factor in your buying decision. Sizes are provided by the Manufacturer and are approximate and may vary by up to 4 inches. MSRP Price reflects the Manufacturer's suggested retail price for this, or similar quality, offered for sale online or in retail stores.
UPS Return Shipping
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Return an item quickly and efficiently using UPS Return Service. Our discounted rates are applied and include insurance against loss or damage in transit.
Simply wrap your package in its original packaging or equivalent (such as a heavy painters drop-cloth or tarp) and mark through any existing labels. A prepaid return label will be emailed to you to view and print and affix to the package and you will receive a copy of the tracking number so as to monitor it's return progress.
For any size not listed below, contact us for a return shipping quote.
We stand behind our products with the best warranty in the industry. If you experience a defect in construction (as defined in our Warranty Policy) during the warranty period, the defective item will be picked up and an exact replacement will be shipped to you.
Indoor Rugs:
- 12-Month warranty against manufacturing defects.
- 30-day Lowest Price Guarantee.
- $10,000 Identity Theft Protection.
$1,000 Purchase Guarantee.
Outdoor Rugs, Furniture, Home Decor products:
- 6-Month warranty against manufacturing defects.
- 30-day Lowest Price Guarantee.
- $10,000 Identity Theft Protection.
- $1,000 Purchase Guarantee.
If you experience any problems with your merchandise, or if you just have questions, contact us.
- Ships brand new from Incredible Rugs and Decor
- In stock items ship in 2-5 business days
Please note that most rug images shown are 5x8 in size. Patterns may vary by size and designs are generally more elaborate in larger sizes and less detailed in smaller sizes. Colors in product images can vary depending on monitor settings, lighting, and other factors. We suggest ordering a returnable sample swatch or small size if color or texture is a critical factor in your buying decision. Sizes are provided by the Manufacturer and are approximate and may vary by up to 4 inches. MSRP Price reflects the Manufacturer's suggested retail price for this, or similar quality, offered for sale online or in retail stores.