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Customer Reviews

Customer Reviews are a big part of what motivates us to provide incredible products and excellent service. We invite our Customers to share their thoughts after living with their products for a few weeks. We read every review and post them on their respective product pages. Below are some of the more recent reviews collected from verified Shoppers.

Based on 1946 reviews
Love this rug!

I purchased this rug a few years ago from Nebraska Furniture and immediately fell in love with it after getting it home. Loved the rug so much that after doing a few home upgrades we wanted a new rug but the same rug. The rug is soft and really easy to vacuum or clean if needed. There is no shedding like some wool rugs and it and wears well. The colors are rich and beautiful and great for traffic especially if you have a dog or kids.

Thank you for the wonderful photos Janis. Great to have your feedback on the rug. The room looks great.
Karastan spice market rugs

Couldn’t be more pleased with these rugs. Love the colors and they look beautiful on my wood floors. They feel very plush when you walk on them. This is my second purchase here. The rugs came very fast and and the price was good compared to other online stores.

Thank you Mary. Great to have you freed back on the rug. Thank you for the kind words.

Excellent product, excellent service, professional and polite communications !!!!!!!

Thank you Tatyana. Enjoy your new rug.
Very nice Rug

The rug is great. Looks awesome. High quality. Fast shipping. A very positive experience with the company and the rug.

Great to hear from you Peter. Thank you for your feed back. Enjoy your new rug.
Great Rug and Great Buying Experience

I was a touch skeptical buying a rug via the internet from Incredible Rugs but my wife talked with the bridge group and another had done this. The information on the array of products, sizes, colors, etc. for the rug assortment was tremendous. Then we got our new rug and quite frankly it exceeded our expectations. We were amazed not only with how it was packed for the shipping but how wonderful the style, color and quality of the fibers were. There is only one place we will look in the future for a new rug - Safavieh from Incredible Rugs!

Great to hear form you Reggie. Thank you for your review.
Great rugs

Really great quality. Very happy with the purchase

Thank you for your review Eliza and photos. Enjoy.
Love it!

This is the second time I’ve bought this beautiful rug. 1st one i bought a year ago to use in my dining area. Love it so much I ordered this second one to go in my adjoining living room area.

So glad to hear how this rug worked so well for you Pat. Enjoy.
Fantastic Rug

This rug is as beautiful as it looked in the picture. The colors are vibrant, making the rug look much more expensive rug than it was. I am very pleased with this rug it feels thick and plush to walk on. I will definitely be ordering from Incredible Rugs and Decor again.

Thank you Jackie for your review. So glad to hear how well the rug worked. Enjoy.
beautiful rug

this rug is beautiful if youre a fan of buffalo plaid. the colors were spot on, a crisp black and clean looking ivory. the pile is good size and comfortable to walk on. buy. you wont be sorry

Thank you Glenda. Great to have your review.
I am very pleased with my runner.

I appreciate all the help. The carpet pad fits perfectly. Thank you:) Kind regards

Great to hear from you Mary. Thank you.
Fantastic rug!

It is not as grey as the title suggests. I think it depends on what colors you have in your room. The champagne color surfaces more than grey in my room - which is what I wanted. The darker color is a deep brown/green. I suggest ordering the sample. Note on your order NOT to ship the rug until you've approved the sample. The white is high/low depending on where you stand - like velvet does. It's not too shinny though. Really beautiful. The staff was so helpful and accommodating

Great to hear from you. So glad the rug was a good fit.
It looks anazing!

We are thrilled with our purchase. The item looks like it does online, the quality was impressive for the price. It looks anazing! The company was great and accommodating when I had concerns about the color and quality.

Incredible Bedroom, Linda! Thanks for sharing. Enjoy your new rug!
It’s a beautifully designed rug.

We love the pattern, rich colors and the thickness of the rug. It’s even better than the photo.

Complete the room!!

Amazing rug. Beautifully made. It completed the room! Looks great on dark floors and light wood cabinet kitchen.


this rug is typical of good Karastan quality. It's thick, soft and well made. The edges are nicely finished and I expect it will hold up as well as my 30 year old Karastan rugs which still look stunning.

The colors are olive, mustard yellows and assorted blue shades. As with these things, it's not quite what it looks like in the photos but still beautiful. It brightens up my room. I tried to take a picture so anyone considering this rug can have an alternative color perspective.

Thanks for sharing, Karyl. Enjoy your new Karastan!

This was my first time ordering a rug on line , the picture of the rug was exactly what was shown, the rug came in incredible shape and was delivered within a reasonable period of time. I am extremely pleased with the quality and would definitely purchase from this company in the future. The rug is absolutely gorgeous in my dining room.

Very happy with the service of your company.

The two small rugs I ordered match a larger rug of the same kind. They were of the same color and quality as the larger one. Karastan is a beautiful rug.

Small and Dirty

Lovely colors which I chose to buy three of these rugs. They are smaller than most 2x4 rugs. All three are misshapened. They are quite warped. The backing on all three is dirty. One is stained quite badly and also has a glob of what appears to be dried glue. Will certainly scratch my wood floors. Very disappointed in the quality.


Amazing color and quality! I was concerned that the color would be different than the photos but the color is just as pictured. It is a beautiful navy with a just a hint of royal. It is thick, plush and very comfortable underfoot. It does shed a bit at first but nothing extreme. I could not be happier with my purchase!

Lovely Design

A very attractive rug with bright colors, true to the photo. It is lightweight and goes well with the Tribeca Living tropical bedspread.

Beautiful rug

Very sophisticated rug that is much better in person. Pictures don't do it justice. The color is very beautiful and it looks great in my space.


This beautiful Patchwork is a perfect remedy for our cold bedroom floor - colors are perfect and it is so nice and cushy our feet are comforted. Love everything about it! MJS

Very nice product

The rug is very nice. It is soft and true to its advertised colors.

Nicer than expected

We redesigned our carpeted bedroom floor with hardwood. Area rugs on either side of our bed were needed. We have one older blue and white floral area rug, so tried to match it. We received your rug, and it is nicer and of better quality than our old one! We immediately ordered another one. They are on each side of our bed, and appreciated every day .
The older rug is now in out guest bedroom. We would definitely order from your company again.

Great quality rugs

Top quality product great look.
Incredible rugs has become our choice for rugs. Great service great prices.

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