Contact Us
We’re here to help! Whether you have questions about a specific rug, need help with a current order, or want to schedule a visit to our showroom, our knowledgeable Texas-based team is ready to assist you.
📞 Contact Methods
Choose the way that works best for you. Our team is available Monday – Saturday, 9:00 AM – 5:00 PM (CST).
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Toll-Free Support: 888-219-7847
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Text Us: 888-711-5959 (Message and data rates may apply)
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Live Chat: Click the chat icon in the bottom right corner of your screen to speak with us instantly.
📍 Visit Our Showroom & Outlet
Experience the quality and color of our rugs in person! Our Sample Showroom and Outlet Store is located just a few minutes north of San Antonio in beautiful Boerne, Texas.
Address: 1514 S. Main St.
Boerne, TX 78006
Store Hours:
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Monday – Friday: 9:00 AM – 5:00 PM
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Saturday: 9:00 AM – 5:00 PM
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Sunday: Closed
🗺️ Map & Directions
Helpful Hint: We are located on South Main Street in the old Sears Store, making us an easy stop for anyone traveling from San Antonio or the surrounding Hill Country.
Why Shop with Incredible Rugs and Decor?
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Expert Knowledge: We don't just sell rugs; we know them inside and out.
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In-Person Samples: Not sure about a color? Visit our Boerne showroom to see, and borrow, samples before you buy.