Contact Us

Have a question? We are happy to assist with product inquiries, order assistance, product questions, etc.

We're located in the beautiful Hill Country area of Boerne, Texas, just to the north of San Antonio. Our Incredible Customer Service Team is available Monday through Friday, 9am to 5pm Central Time and happy to answer any question you may have about our rugs and decor or if you just need some guidance in decorating your space.

Speak to a Home Decor Expert when you call us toll free at 888-219-7847.

You are also invited to CHAT LIVE with us, during normal business hours. 

Chat live with our team

For your convenience, you may send a text message to us at 888-711-5959 (Standard message and data rates may apply)

Our email address is: service@incrediblerugsanddecor.com

Come see us! Our Sample Showroom and Outlet store is located in Boerne, Texas and is open 10am - 5:30pm weekdays.