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I purchased the 5x7 and 8x11 Touchstone Nore Grey rugs and couldn’t be more pleased. The quality and workmanship is perfect. I saw these rugs in person at a major department store but they could not meet Incredible Rug’s pricing, free rug pad and free delivery.
I’d been looking for a rug that would tie things together in our living room. I was hesitant to purchase something on line. Customer service was great and suggested I get the smallest size to try in the room first, which I did. Since there was a sale going on, they held the larger size rug for me until I decided whether or not to purchase. I proceeded with the purchase of the larger rug after seeing the smaller on in our space. Once again customer service was prompt in getting information to me re: the return of the small rug and shipment of the larger rug. When it arrived, right on schedule, we placed it in our room and it is perfect!
The carpet color was exactly like the picture...great quality! This is the 5th carpet that we have purchased from Incredible Rugs and have not been disappointed or needed to return!
I recently ordered the Karastan Euphoria Monaghan area rug for my foyer and couldn't be more pleased! The quality is excellent and the colors coordinate perfectly with the Euphoria Eddleston Rug in my living room, which I ordered from Incredible Rugs and Decor earlier this year. The rug was delivered in just a few days and was carefully packaged to ensure that it arrived in pristine condition. I have recommended Incredible Rugs and Decor to several friends for their excellent prices and. customer service.
I am extremely happy with the blue Anastasia rug! I love the vivid colors and it goes so beautifully in my home. After searching for quite awhile, I was so excited to find this to compliment my family room. Incredible Rugs was very quick to ship it to me and it was well wrapped to protect it in the shipping process. Thanks so much!
I’ve been looking for several months for the right rug to finish my family room.
This beautiful Karastan rug did the job! The color and style gives a contemporary spin on the classic oriental rug. It’s also soft underfoot and we couldn’t be happier with our choice and our purchase experience!
I’ve Been very impressed with the customer service I get with Steve and his associates. Amazing. Good old fashion service you don’t find anymore.
This rug is prettier in person than online. Highly recommend.
First of all the rug is AMAZING. I love the wide weave of this piece. The colors are gorgeous and matched the sample I bought perfectly.
Second of all, this company’s customer service is a triple A rating in my book. Everything from ordering, to answering questions, to returning items, they accommodate you with utmost courtesy.
I will not buy from anyone else.
The rugs matched the picture very closely. The pile is thick and with the mat underneath, the rugs are really comfortable.
Also, they arrived promptly and in perfect condition.
I’m in love with my rugs! I have purchased multiple rugs from incredible market especially from the spice market collection and I have definitely not been disappointed in any purchase that I have made. Incredible rug service is exceptional, their product is above and beyond what I expected, and the cost is more than reasonable. The colors are vibrant, very rich, and perfect accent to my home. I think I have purchased six or seven of these rugs and not any of them have I’been disappointed in. I would highly recommend them to anyone who’s wanting to add beauty and quality to their home with rug flooring. You step into the room and go wow!
I knew the Karastan product, and this was the best pricing from my search. I was informed at every step of the order process and was delighted with the rug as well as service. I will purchase all of my future rugs from Incredible Rugs and Decor! Thank you for the great experience!
Great pricing and really like the free pad!
This rug exceeds our expectations 100%.
This rug is exquisite! The colors are vibrant, the pile is thick (seems thicker than 1/2 inch), and the rug is VERY soft! My cats claimed it immediately! I enjoy doing yoga on it!
Blown away with the 3 day shipping speed! Love the rug, beautiful and feels good to the toes too. The colors were brighter than shown on line but that was a plus. I was so thrilled with this purchase I bought two runners a couple days later. So needless to say would do business with them again and again!
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